Shipping Policy

At Jewelry Buddha, we are committed to providing our customers with the best possible shopping experience. For this reason, we offer free shipping to worldwide on all orders with no additional shipping charges.

However, please note that due to the presence of fragile items such as jade in our products, we will advise logistics to spend more time processing orders so that our products can be delivered to the customer's address intact and undamaged.

Below are our shipping policies:

Order Processing Time

  • All orders will be shipped within 1-3 business days after order confirmation and payment. Please note that orders placed on weekends and holidays may be delayed.
  • Hours of Operation: Our warehouse is only open during standard business hours Monday through Friday, excluding holidays. In these cases, we take steps to ensure that shipping delays are minimized.

Shipping Time

  • Once the order is processed, the estimated delivery time is 7-15 business days (subject to local custom delays).
  • Estimated Delivery Time = Order Processing Time + Shipping Time
  • Excluding delays, weekends, holidays and any unforeseen circumstances
  • We work with reliable logistics partners to ensure that your items reach you quickly and safely. During the shipping process, you can keep track of the status of your order using the tracking number we provide.

Shipping Process

  • Order Confirmation: After you have successfully placed your order, we will send you an order confirmation notification via email with your order details and estimated processing time.
  • Order Processing: Our team will process your order within 1-3 business days, including item inspection, packaging and preparation for shipment. We rigorously ensure that every item meets our high standards of quality.
  • ORDER SHIPPING: Once your order is shipped, we will send you a shipping notification via email with a tracking number that you can use to check the shipping status of your order at any time.
  • Order Shipping: Estimated delivery time is 7-15 business days (subject to local custom delays).
  • During this time, our logistics partners will ensure that your items are transported safely and that delivery time is minimized.

Shipping Cost

We offer free shipping to worldwide with normal shipping method.

4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to click: TRACK MY ORDER to track the shipment status.

If the above page does not work, pls check it on the page: https://t.17track.net/en#nums

Precautions

  • Accurate Address: Please ensure that your delivery address is accurate to avoid any possible delays or delivery failures.
  • Peak Delays: Order processing and shipping times may be extended during peak periods (e.g. holidays), so please plan your shopping time in advance.
  • Tracking Information: After shipment, you will receive an email containing a tracking number so you can check the real-time shipping status of your order online at any time.
  • Unforeseen Circumstances: If you do not receive your order after the estimated delivery time, please do not hesitate to contact our customer service team and we will do our best to resolve your issue.

Attention: As our product belongs to the jewelry category, please handle it gently after receiving it.

Customer Service

We are committed to providing excellent customer service, if you have any questions or need further assistance, please feel free to contact our customer service team:

Email: info@jewelrybuddha.com

Thank you for choosing Buddha Serendipity as your first choice for shopping and we look forward to providing you with more quality products and excellent service!